Refund policy
Returns
Due to the nature of our products, we do not accept returns or exchanges once an order has been shipped.
All FauxWings stickers are made and packaged with care. Because these are small printed goods, returns are not accepted for change of mind, incorrect size selection, or personal preference.
Shipping Information
Orders are processed within 1–3 business days.
Delivery times vary depending on the destination. International orders typically arrive within 10–30 business days. Please note that shipping times may be affected by postal delays, customs processing, or local carrier issues.
Customers are responsible for providing a correct and complete shipping address at checkout. FauxWings is not responsible for orders shipped to incorrectly provided addresses.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
📧 contact@fauxwings.art
Please include:
- Your order number
- A clear photo of the issue
If approved, we will offer either:
- A replacement, or
- A refund for the affected item
Lost Orders
If your order has not arrived within the estimated delivery window, please contact us. We will do our best to assist you in resolving the issue.
Please note that FauxWings is not responsible for delays caused by postal services or customs.
Refunds
Approved refunds will be processed to your original payment method.
Please allow several business days for the transaction to appear on your statement.